Audio Conferencing

Standalone audio conferencing has long served as a critical foundational service for most mid-to-large enterprises. Today, this foundational market serves as a global benchmark of market maturity, user behavior, and interest in new collaboration solutions and technologies. The mature Audio Conferencing markets are witnessing a rapid erosion, as enterprises transition to UC, Team Collaboration, and Personal Meeting solutions. However, while this erosion continues, standalone audio conferencing still represents a >$1B market. WR's audio conferencing subscription service provides vendors, collaboration service providers (CSPs), and Telco's exclusive coverage of cloud-based audio conferencing services. Offering the most in-depth coverage of any analyst firm, the subscription provides unified communications and personal web conferencing audio minute offset analysis, unattended and attended revenue, minutes, ARPU, market share (revenue), and ranking (minutes) for 25 local markets in 4 regional markets.

Coverage Areas

• Cloud-based audio conferencing services

Types of Content Provided

• Market sizing and 5-year forecast for revenues
• Research and opinion notes on companies, market trends, news
• Vendor and service provider profiles
• Annual surveys of IT decision makers or end users

Core Analyst: Marc Beattie
Research Associate: Caroline Tingley

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