William A. Haskins

Senior Analyst & Partner

Bill's primary focus at Wainhouse Research is on Unified Communications and Collaboration solutions, market trends, and industry players. Bill has over 15 years of experience supporting, delivering, and evolving converged collaboration services within a global communications company. Bill has directed operational, product, and IT teams responsible for delivering hosted audio, video and web conferencing services, including network, telephony, video, email, and enterprise UC solutions.  In these capacities, Bill has developed an expansive working knowledge of core UCC solutions, technologies, and best practices, while supporting strategic relationships with multiple fortune 500 enterprises.

Bill publishes yearly market forecasts, enterprise survey results, and a range of research notes covering the UC&C waterfront. Bill is called on regularly to consult with vendors, service providers, and IT decision makers, delivering executive briefings, keynote presentations, webinars, and providing guidance on UC&C strategies.  Bill holds a B.S. in Marketing from the University of Colorado, and an MBA from Colorado State University.


For end users, Bill offers needs and requirement analysis, process and functional evaluation, application and integration discovery, Total Cost of Ownership analysis, hosted and dedication vendor recommendations, and resulting strategic implementation consultation.

For vendors and service providers, Bill offers market analysis and research, core competency analysis, roadmap consultation, update and creation, business case development and implementation, product rollout and implementation project plan creation, and multi-dimensional success monitoring and feedback.

Contact Info
Phone: +1 720 336 4966
Email: [email protected]

Follow Bill on Twitter: @WHaskins


5 Year Market Presence Study of the 10 Leading Suppliers
Posted: 30 May 2014 --- Content Type: Market Segment Overviews
Posted: 28 May 2014 --- Content Type: Blog Entries
A WR Presentation Deck
Posted: 24 May 2014 --- Content Type: Rich Media Content
IT Decision Maker UC Survey Highlights - Deployment Trends - Mid-to-Large Enterprises
Posted: 18 May 2014 --- Content Type: Survey Reports
End-User UC Survey Highlights - Mid-to-Large Enterprises
Posted: 14 Apr 2014 --- Content Type: Survey Reports
WR Web Seminar on-demand replay
Posted: 22 Mar 2014 --- Content Type: Rich Media Content
A WR Presentation Deck
Posted: 14 Mar 2014 --- Content Type: Rich Media Content
An Overview of InterCall’s Lync Audio Conferencing Integration
Posted: 29 Jan 2014 --- Content Type: Research Notes
Information and insight into NextPlane’s B2B and cross platform federation service offering
Posted: 9 Jan 2014 --- Content Type: Company / Vendor Profiles
An Overview of Arkadin Collaboration Services’ Lync Audio Conferencing Integration
Posted: 7 Dec 2013 --- Content Type: Research Notes