William A. Haskins

Senior Analyst & Partner

Bill's primary focus at Wainhouse Research is on Unified Communication and Collaboration solutions, market trends, and industry players. Bill has over 15 years of experience supporting, delivering, and evolving converged collaboration services within a global communications company. Prior to joining Wainhouse Research, Bill directed teams responsible for delivering hosted audio, video and web conferencing services and directed the IT organization responsible for the company's enterprise collaboration services, including network, telephony, video, email, and their internal UCC deployment.  Bill's experience includes a primary role as the Director of the Hosted Unified Collaboration product marketing team, including P&L, customer experience, and product roadmap responsibilities. In these capacities, Bill has developed an expansive working knowledge of core UCC vendor solutions and strategies, while supporting strategic relationships with multiple fortune 50 enterprises.

Bill has authored multiple white papers and articles detailing the keys to a successful UCC implementation and delivered various UCC presentations, highlighting his experience integrating collaboration solutions into business process and enterprise applications.  Bill holds a B.S. in Marketing from the University of Colorado, and an MBA from Colorado State University.


For end users, Bill offers needs and requirement analysis, process and functional evaluation, application and integration discovery, Total Cost of Ownership analysis, hosted and dedication vendor recommendations, and resulting strategic implementation consultation.

For vendors and service providers, Bill offers market analysis and research, core competency analysis, roadmap consultation, update and creation, business case development and implementation, product rollout and implementation project plan creation, and multi-dimensional success monitoring and feedback.

Contact Info
Phone: +1 720 336 4966
Email: [email protected]

Follow Bill on Twitter: @WHaskins


Detailed analysis, insight, and best practices for transitioning into a next-gen communications experience
Posted: 22 Jun 2017 --- Content Type: White Papers
The Migration vs Integration approach
Posted: 22 Jun 2017 --- Content Type: White Papers
Posted: 8 Jun 2017 --- Content Type: Blog Entries
A detailed overview of the UC&C Analytics framework
Posted: 31 May 2017 --- Content Type: Research Notes
An overview and analysis of Vonage’s Nexmo Communications Platform as a Service offering
Posted: 31 Mar 2017 --- Content Type: Research Notes
Quarterly report providing statistics on enterprise voice shipment volumes
Posted: 22 Mar 2017 --- Content Type: Market Data / SpotChecks
Posted: 19 Feb 2017 --- Content Type: Blog Entries
Summary of the UC market from an analyst, vendor, and enterprise perspective
Posted: 7 Feb 2017 --- Content Type: Research Notes
Posted: 12 Jan 2017 --- Content Type: Blog Entries
A comparison of end-user perspectives Microsoft UC, Other Enterprise UC, Free UC, & Non-UC Platforms
Posted: 30 Dec 2016 --- Content Type: Survey Reports