Andrew H. Nilssen

Senior Analyst & Partner

Andy has been a primary contributor to WR's portfolio of services, management consulting, training, and competitive analysis, since January 2000. Andy's primary focus is on web collaboration solutions including web conferencing and persistent collaboration spaces where he is an expert on the relevant technologies, user trends, and solution providers.

Andy has over 35 years of experience in high-technology product marketing and market research. Prior to Wainhouse Research, he held Director-level positions in product marketing, new business development, and market research at PictureTel Corporation, where he launched the Venue and Concorde group videoconferencing systems, created the business plan for SwiftSite (the first set-top videoconferencing appliance), and defined PictureTel's T.120-based information sharing strategy. Andy was also Vice President of Marketing at Visual Technology, a maker of IP-based network terminals, and Product Line Manager of entry SPARC workstations at Sun Microsystems. Andy has a B.S. in electrical engineering and MBA from the University of New Hampshire and holds two ease-of-use related patents.


For end users, Andy offers needs and requirements assessment, applications discovery, vendor capability qualification, and resulting solutions and implementation strategy.

For equipment vendors, solution providers, and resellers, Andy offers programs and projects to conduct and deliver (i) technology, market, and end-user research, market sizing, and needs verification; (ii) emerging applications profiling; (iii) product marketing strategy, programs, and implementation including positioning, pricing, and channels strategy; (iv) business development opportunity identification, evaluation, and business case development and implementation; (v) product roll-out planning and implementation including sales and channel collateral.

Contact Info
Phone: +1 941 924 3910
Email: [email protected]

Follow Andy on Twitter: @AndyNatWR

Usage & User Preferences for Web Conferencing and Related Offerings
Posted: 8 Aug 2012 --- Content Type: Survey Reports
Profile and analysis of Avaya and its web collaboration offerings
Posted: 1 Aug 2012 --- Content Type: Company / Vendor Profiles
Profile and analysis of Adobe and its web collaboration offerings
Posted: 12 Jun 2012 --- Content Type: Company / Vendor Profiles
It's … “Different”
Posted: 7 Apr 2012 --- Content Type: Research Notes
Approaches to and Benefits of Integrating Virtual Classrooms and Learning Management Systems
Posted: 10 Mar 2012 --- Content Type: White Papers
Profile and analysis of Microsoft and its web collaboration offerings
Posted: 1 Mar 2012 --- Content Type: Company / Vendor Profiles
Posted: 15 Jun 2011 --- Content Type: White Papers
Comparison of offerings from 10 leading web conferencing vendors who sell or have purpose-built applications...
Posted: 15 Jan 2011 --- Content Type: Comparison Matrices
This research note provides insight and analysis into the value, pros and cons of Cisco's newly released...
Posted: 6 Apr 2009 --- Content Type: Research Notes
The Cost Benefits Of Making Usability a Priority
Posted: 20 Feb 2009 --- Content Type: White Papers