The WR Blog

The Wainhouse Research Blog

News & Views
on Unified Communications & Collaboration

 

Alan and Charles describe how enterprises are beginning not just to flip the classroom, but how the content creation process itself is being flipped, with employees (not L&D) increasingly being responsible for training others. They provide three examples of vendors providing tools being used for learner- and employee-generated content, and some tips that will help you avoid a flop.
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7 Oct 2017
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Our monthly video series takes a look at executive interest in integrating streaming capabilities with other widely used enterprise communications technologies such as video conferencing systems, web collaboration services and UC applications.
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30 Sep 2017
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At Ignite, Microsoft announced that Teams will be replacing Skype for Business as its "go to" app for UCaaS. Bill walks through his take on what was announced - and why he's gravitating towards classifying Teams as an “Integrated Collaboration Portal”, or ICP (or is it so he can say “you down with ICP?”).
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29 Sep 2017
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There is a lot of great research that helps to create a definition of a knowledge worker. And, there are some fairly good metrics for estimating the number of knowledge workers. Marc takes a look on how these metrics can help in sizing the Total Addressable Market (TAM) for unified communications.

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