Marc is a Senior Analyst and Partner at Wainhouse Research. His area of...
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On the highest level, Persistent Collaboration Spaces (PCS’s) offer a combination of text messaging, file storage, and real-time collaboration capabilities, resulting in cloud-based spaces that serve specific teams or topics. But the devil is in the details: Can files be searched? Which mobile devices are supported? How are guests accommodated? Is there a freemium version? How are notifications managed? Can an offering integrate with a specific workflow application that is essential to an organization? What about security? The list goes on.
The PCS marketplace is only three-four years old – so the definition of what comprises a “standard” offering is still in flux. While all of the offerings have the core feature set, some provide the essential capabilities natively, others through integrations with third parties. This second annual WR PCS offerings matrix provides a snapshot of 15 PCS offerings that can help the reader understand the state of the market, and narrow down the offerings to those that may best match the reader’s needs.