Metaswitch Redefines the Communications and Collaboration Experience of Today’s Mobile Workforce

Posted Date: 
5 Feb 2019
Source: 
Company Press Release

MaX UC delivers a radically simplified user experience to overcome low adoption of mobile UC apps in the enterprise

LOS ALTOS, Calif. – January 30, 2019 – Cloud native communications software leader Metaswitch today unveiled MaX UC – an in-network, mobile native UC&C solution designed from the ground up to deliver a seamless mobile experience.  MaX UC addresses the most pressing problem for mobile business communications users: low adoption of the mobile UC app, leading to reduced enterprise productivity and lack of compliance with regulatory and IT security policies.

MaX UC tackles the adoption gap by shifting the primary user interface to the native dialer for a seamless user experience. The new offering also ensures service quality and reliability by leveraging mobile operator networks. Additionally, MaX UC provides simple onboarding and intelligent identity control to deliver a desirable mobile native experience:

  • Intuitive collaboration: Users invoke collaboration tools, including video meetings, messaging, and CRM integration, in-call with one touch via the native dialer,
  • Business quality voice: Voice service is delivered using the inherent reliability and quality of the mobile network, eliminating frustration caused by best-effort VoIP apps,
  • Multiple personas: Eliminates the need to carry two phones by virtualizing business identities with full support for corporate owned devices and bring your own device (BYOD) programs, and
  • One-step onboarding: Simple, fast user journey to self-onboard removes friction for users and complexity for the IT team.