From the Lab: Amazon Chime

Hands-on testing of Amazon's newly released communications service

On February 14th 2017 (yes - Valentine's day), Amazon announced and released Amazon Chime.  Given our longstanding appreciation for Amazon, we couldn't resist spending some time testing and using the service.

Amazon Chime is a cloud-based communication service that includes a wide array of features including multi-party video conferencing.  While not heavily marketed as such, Chime is the result of Amazon’s recent (exact date unknown) acquisition of Biba, a conferencing service provider.  This “From the Lab” document focuses mainly on the video / audio / web conferencing capabilities within the service.

On the positive side, Chime's specs read quite well.  Unfortunately, the service as it stands today is far from its prime (yes - an Amazon-ish pun).

 From the Lab - Overall Rating 3 (out of 5)

This document contains additional information about Amazon Chime, well as WR's test results and ratings in the following areas:

  • Ease of Use
  • Feature Set
  • Performance
  • Bang for the Buck

For more information about WR's "From the Lab" program, please contact Ira M. Weinstein.

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15 Feb 2017