Saar Litman is a Senior Analyst and Consultant at Wainhouse Research and...
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On February 14th 2017 (yes - Valentine's day), Amazon announced and released Amazon Chime. Given our longstanding appreciation for Amazon, we couldn't resist spending some time testing and using the service.
Amazon Chime is a cloud-based communication service that includes a wide array of features including multi-party video conferencing. While not heavily marketed as such, Chime is the result of Amazon’s recent (exact date unknown) acquisition of Biba, a conferencing service provider. This “From the Lab” document focuses mainly on the video / audio / web conferencing capabilities within the service.
On the positive side, Chime's specs read quite well. Unfortunately, the service as it stands today is far from its prime (yes - an Amazon-ish pun).
|From the Lab - Overall Rating||3 (out of 5)|
This document contains additional information about Amazon Chime, well as WR's test results and ratings in the following areas:
For more information about WR's "From the Lab" program, please contact Ira M. Weinstein.