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Launched in 2014, Genband Kandy is a hosted real-time-communications platform, built on Genband technologies. The platform provides hosted telephony, SMS, video, screen sharing, presence, messaging, address book, and multi-party conferencing features, targeting service providers and software vendors. Genband Kandy supports CPaaS development, delivering features via APIs and embeddable applications called Wrappers; the platform also delivers a traditional UCaaS experience, supporting hosted PBX, voice, video, conferencing, IM/Presence, contact center, and more UC-related features.
This research note provides an overview of Genband Kandy’s core feature set, packaging and pricing models, an overview of channel and go-to-market strategy, and Wainhouse Research analysis.