Evaluation of the Touch, Digital Signage, and Room Scheduling Capabilities of Zoom Rooms

Hands-on testing of several power features of a software-based conference room solution

Founded in 2011 by Eric S. Yuan, a former engineering executive from Cisco WebEx, California-based Zoom Video Communications (Zoom) is a leading enterprise video communications provider with a deep bench of executives and engineers from the industry.

Zoom’s current portfolio of offerings includes:

  • Zoom Meetings – the company’s flagship cloud-based collaboration service which includes video for up to 500 people, audio, content sharing and collaboration, persistent chat, and additional power features like virtual backgrounds and automatic transcripts.
  • Zoom H.323 / SIP Connector – allows traditional H.323 / SIP systems to connect to Zoom meetings.
  • Zoom Video Webinar – a cloud-based webinar service that supports up to 100 fully interactive video participants (e.g. for panels) and up to 10,000 view-only attendees.
  • Zoom Rooms – a software-based conference room solution designed for installation on a customer-provided Windows or Mac PC and for use with off-the-shelf hardware.
  • Zoom Developer Platform – a set of APIs and mobile (iOS and Android) SDKs that allow companies to VC-enable their websites and mobile applications.

In the last year, Zoom has added many power-features to its Zoom Rooms offering including:

  • Digital signage functionality
  • Touch display support (for system control and whiteboarding)
  • Room scheduling display capabilities

In February 2018, Zoom commissioned our team to perform a third-party assessment of these new Zoom Room features.  This document contains the results of our hands-on testing.

No. of Pages: 
10 Mar 2018