Steve Vonder Haar is a senior analyst with Wainhouse Research, focusing...
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When deciding to deploy a unified communications solution, enterprises must decide whether to adopt premises-based, hosted, or a hybrid model for their UC environment. Although there are a number of different driving forces for both hosted and premises-based solutions, total cost of ownership is such an important factor that we have constructed a model for comparing the relative costs. This document estimates the costs between hosted and premises-based UC solutions and includes the following sections: