About Wainhouse Research (WR)

Wainhouse Research is an independent market research firm that focuses on critical issues in the unified communications and collaboration (UC&C) market. The company conducts multi-client as well as custom research studies for industry vendors and consults with end users on key implementation issues. The firm also publishes a news blog, white papers and market statistics, and delivers public and private seminars as well as presentations at industry meetings. View our introduction.

The Markets We Cover:

Unified Communications Products & Services (UC)

Hosted and managed unified communications services
Premise-based unified communications products

Visual Collaboration Products and Services (VC)

Video conferencing hardware & software endpoints
Video conferencing services (VCaaS)
Ideation solutions

Personal & Web-based Collaboration Products & Services (PWC)

Web-based data collaboration with real-time audio & video conferencing
Persistent Collaboration Spaces (PCS) messaging-based async collaboration

Audio Conferencing Products and Services (AC)

Hosted audio bridging services (CSPs)
Audio conferencing bridges / media servers for service providers & enterprises

Streaming & Webcasting Products and Services (SWC)

Enterprise streaming products and services
Webcasting services
Support and bundled services

Learning, Talent and Education (LTE)

Application of the above technologies to L&D and educational environments
Video and social learning, and the intersection of Learning Management Systems with real-time and on-demand technologies
Additional specialized products including coaching, talent management, lecture capture, and learning relationship management

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