About Wainhouse Research (WR)

Wainhouse Research is an independent market research firm that focuses on critical issues in the unified communications and collaboration (UC&C) market. The company conducts multi-client as well as custom research studies for industry vendors and consults with end users on key implementation issues. The firm also publishes a news bulletin, white papers and market statistics, and delivers public and private seminars as well as presentations at industry meetings.

The Markets We Cover:

Videoconferencing Products & Services (GVC)

Video conferencing endpoints (group, personal / PC, and mobile)
Multi-codec (immersive "telepresence") video systems
Video conferencing infrastructure products
Video conferencing managed services
Audio-visual system planning, design, assessments, and project management

Personal & Web-based Collaboration Products & Services (PWC)

Desktop / webcam (increasingly HD-quality) videoconferencing
Web-based data sharing and collaboration
Internet-based VoIP and/or integration with PSTN audio conferencing

Audio Conferencing Products and Services (AC)

Hosted audio bridging services (CSPs)
Audio conferencing bridges / media servers for service providers & enterprises

Unified Communications Products & Services (UC)

Hosted and managed unified communications services
Premise-based unified communications products

Streaming & Webcasting Products and Services (SWC)

Enterprise streaming products and services
Webcasting services
Support and bundled services

Distance Education and e-Learning Solutions (EDU)

Application of the above technologies to educational & e-Learning environments
The intersection of Learning Management Systems with real-time technologies
Additional specialized products including lecture capture & interactive whiteboards

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