About Wainhouse Research (WR)

Wainhouse Research is an independent market research firm that focuses on critical issues in the unified communications and collaboration (UC&C) market. The company conducts multi-client as well as custom research studies for industry vendors and consults with end users on key implementation issues. The firm also publishes a news blog, white papers and market statistics, and delivers public and private seminars as well as presentations at industry meetings.  View our introduction.

The Markets We Cover:

Unified Communications Products & Services (UC)

  • Hosted and managed unified communications services
  • Premise-based unified communications products

Visual Collaboration Products and Services (VC)

  • Video conferencing hardware & software endpoints
  • Video conferencing services (VCaaS)
  • Ideation solutions

Personal & Web-based Collaboration Products & Services (PWC)

  • Web-based data collaboration with real-time audio & video conferencing
  • Persistent Collaboration Spaces (PCS) messaging-based async collaboration

Audio Conferencing Products and Services (AC)

  • Hosted audio bridging services (CSPs)
  • Audio conferencing bridges / media servers for service providers & enterprises

Streaming & Webcasting Products and Services (SWC)

  • Enterprise streaming products and services
  • Webcasting services
  • Support and bundled services

Learning, Talent and Education (LTE)

  • Application of the above technologies to L&D and educational environments
  • Video and social learning, and the intersection of Learning Management Systems with real-time and on-demand technologies
  • Additional specialized products including coaching, talent management, lecture capture, and learning relationship management

Read more about the services we offer

Press Coverage

Wainhouse Research analysts have been quoted in the Wall Street Journal, New York Times, Washington Post, Boston Globe, Philadelphia Inquirer, The Economist, Fortune, Business Week, PC Magazine, and other leading publications.