About Wainhouse Research (WR)

Wainhouse Research is an independent market research firm that focuses on critical issues in the unified communications and collaboration (UC&C) market. The company conducts multi-client as well as custom research studies for industry vendors and consults with end users on key implementation issues. The firm also publishes a news blog, white papers and market statistics, and delivers public and private seminars as well as presentations at industry meetings.

The Markets We Cover:

Visual Collaboration and Audio-Visual (AV) Products and Services

  • Video conferencing hardware & software endpoints (immersive, room, desktop, and mobile)
  • Video conferencing infrastructure products (video bridges, gateways, management systems, VC recorders, etc.)
  • Video conferencing services (hosted, managed, and maintenance)
  • Audio-visual products and services (control systems, wireless presentation systems, digital media systems, etc.)
  • Audio-visual system design (creation of global standards, system review / analysis, project management, RFP management, etc.)

Personal & Web-based Collaboration Products & Services (PWC)

  • Desktop / webcam (increasingly HD-quality) videoconferencing
  • Web-based data sharing and collaboration
  • Internet-based VoIP and/or integration with PSTN audio conferencing

Audio Conferencing Products and Services (AC)

  • Hosted audio bridging services (CSPs)
  • Audio conferencing bridges / media servers for service providers & enterprises

Unified Communications Products & Services (UC)

  • Hosted and managed unified communications services
  • Premise-based unified communications products

Streaming & Webcasting Products and Services (SWC)

  • Enterprise streaming products and services
  • Webcasting services
  • Support and bundled services

Distance Education and e-Learning Solutions (EDU)

  • Application of the above technologies to educational & e-Learning environments
  • The intersection of Learning Management Systems with real-time technologies
  • Additional specialized products including lecture capture & interactive whiteboards

Read more about the services we offer

Download the WR On Demand subscription brochure 

Press Coverage

Wainhouse Research analysts have been quoted in the Wall Street Journal, New York Times, Washington Post, Boston Globe, Philadelphia Inquirer, The Economist, Fortune, Business Week, PC Magazine, and other leading publications.