2017 UC Forecast: Private Hosted Solutions

A Sizing and Forecast of Privately Hosted Unified Communications Solutions

This report delivers a quantified view of the worldwide market for Privately Hosted Unified Communications Solutions in terms of seats and revenues and including all UC-capable solutions, including Enterprise Voice and UC platforms. It is one report in a three-part series covering the end-to-end UC market.  

Data and guidance from 11 platform vendors and over 100 service providers is contained in this report.  The platform vendors included have been selected by Wainhouse Research (WR) as representing >90% of the total worldwide volume in terms of licensed users. The data has been collected directly from each vendor when possible, but in some cases has been estimated by WR from known data points (previous shipment reports, briefing, publicly available information, and growth percentages). This forecast recognizes revenues associated with provisioned seats throughout the year, as reported by providers and estimated based on shipment reports and provider briefings for those who do not report revenues. This forecast does not track revenues or units associated with hosted Contact Center, equipment sales, network, and other peripheral services.

Data presented in this report includes:

  • Key findings and market drivers
  • Private Hosted UC Market 5 year forecast for seats and revenues
  • Total seats and revenues
  • Market segment summary – seats and revenues
  • Provisioned vs. Committed seat analysis and forecast
  • 2016 regional revenues
No. of Pages: 
29 Sep 2017
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