Steve Vonder Haar is a senior analyst with Wainhouse Research, focusing...
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This study sizes and forecasts the emerging worldwide market for Persistent Collaboration Spaces (PCS) products and services. Leading examples of PCS offerings include Atlassian HipChat, Slack, Cisco Spark, and Unify Circuit - to be joined in 2017 by Microsoft Office 365 Teams, Google Hangouts Chat, and others.
High level metrics from the study include sizing the PCS market at $280M for CY2016 with close to 20M active users (free and paid). Our market forecast places the PCS market at just shy of $5B in 2016 with a resulting 5-year CAGR of 77%.
Details in the study include segmentation of the PCS market into two supplier types - "Independents" and "Suite Component". Market sizing by these segments and supplier rank order by revenue is tabulated for CY2016, and a forecast through 2021 is modeled covering active free and paid users, ASPs, and revenue through 2021. See the Table of Contents below for further details.