Ira M. Weinstein is a Senior Analyst and Partner at Wainhouse Research (...
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In August 2016 Wainhouse Research conducted its annual survey of video conferencing end users. This year we opted to focus on individuals who could speak for the conference room plans and who were perhaps more knowledgeable about video conferencing than the random enterprise knowledge worker. Hence, we focused on IT department workers and those who had used video conferencing at least once in the previous four weeks (admittedly, survey results demonstrate this is too liberal of a requirement given the nature of this project).
Invitations to fill out the survey were sent to two lists. The first was obtained from an outside market research organization. Respondents from this list were required to work at least 30 hours per week and to be part of their company's IT/Information Systems/MIS organization. All of these respondents were US based.
The second set of invitations was sent to Wainhouse Research's own internal data base - a list that is admittedly more video conferencing, collaboration, and unified communications-savvy than would be the case for a general list of enterprise workers. Details on the survey respondents' demographics are included in the appendix.
The analysis of results is based on a total of 311 responses.