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Briefs - 18 November, 2016

The Wainhouse Research Blog

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on Unified Communications & Collaboration


Briefs - 18 November, 2016

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18 Nov 2016

Ramp has taken the wraps off a hosted solution, called AltitudeCDN Altimeter, that can be used to monitor and manage the flow of streaming content on multicast networks. The solution allows administrators to schedule and provision events to be accessed by specific groups served by a multicast network. It also enables real-time monitoring of network performance that allows organizations to identify and address technical issues encountered in multicast deployments. While such network monitoring solutions are relatively commonplace for hosted peer-to-peer networking solutions, WR believes that Altimeter is the first diagnostic tool of its type to be developed for use with multicast networks.

REC.VC has released a beta version of its new REC.VC user interface at  Key highlights of its new user interface include improved handling of the source for recording & streaming activity; the ability to select between a video conference (SIP/H.323), connected camera (WebRTC), and Skype for Business; and easy switching between record-only and stream & record modes.  A 14-day free trial is available for those interested in the service.

REC.VC user interface

Netherlands-based Telecom360 has introduced a new service called  This global event call service enables customers to organize very large conference calls with up to thousands of participants. It’s one of 30+ brands operating in 21 countries owned by its parent Telecom360.

ClearOne, a global provider of audio visual communication solutions, announced its newest distribution agreement with National Source AV. Under the terms of the agreement, National Source AV will represent ClearOne's full portfolio to consultants, value-added resellers, and end user customers throughout Canada.

Videxio is deepening its reach into Asia Pac, with a new office in Kuala Lumpur (see People and Places), a new Technical Support Manager based in Australia, and several new reseller partners in the region.  These include Mitcom in Malaysia, NETe2Asia in Singapore, Communicloud in Australia, and Ricoh, which is headquartered in Japan, but has operations throughout APAC. 

Pexip, a provider of scalable, distributed collaboration software, announced earlier this month that Cisilion, a global IT infrastructure and collaboration expert, has signed an agreement to resell and promote Pexip solutions worldwide.  Cisilion already has Microsoft, Cisco, and Dell EMC products in its portfolio, and has clients in more 70 countries across five continents.

Earlier this month Citrix announced new features and functionality for GoToMeeting, GoToWebinar, and Grasshopper:

  1. Umm, a little late to the game (WebEx, PGi, others have had this for years), but GoToMeeting now supports a Call Me feature that enables the platform to dial out to a meeting attendee. This is coming later this year, along with the ability to screen share from an Apple iOS device. And GoToMeeting can be launched now from within an Atlassian Hipchat room. 
  2. For GoToWebinar there is a new “Broadcast Mode” feature that allows up to 2,000 attendees (doubling capacity) to join a webinar from any browser without downloading the GoToWebinar application. For webinar hosts, “Source Tracking” allows customers to identify where registrants originate.  There’s also an automatic online recording capability and a presenter companion app that shows what audiences are seeing and aggregates audience attendance, and some social features as well.
  3. Grasshopper, a virtual phone system for entrepreneurs acquired by Citrix in early 2015, became available in full functionality in the United Kingdom (UK) in September. Grasshopper has a mobile app that gives users the ability to add a virtual business line to their existing personal mobile, home or office phone number, without having to install or maintain hardware.

Matrox Monarch

Matrox earlier this month announced that Learning Valley BV, a European manufacturer of PRO-AV streaming media technologies, has integrated Matrox Monarch API controls into their newly released Presentations 2Go open lecture capture and distribution software. Presentations 2Go provides full management options for Matrox Monarch LCS, HDX, and HD streaming and recording appliances.  The Matrox Monarch product line features content-capture appliances that accept video from SDI or HDMI sources, and generate H.264-encoded video streams at bitrates from 200 Kbps to 30 Mbps.

Last month Epiphan released a new line of social media streaming devices: the Webcaster X1.  This series of products are small, targeted devices that encode and stream HD sources directly to YouTube or Facebook Live, depending on the product model. Both products will be available for North American purchase on the Epiphan web site for the price of $299.95 USD. Webcaster X1 for YouTube ships on Black Friday (November 25, 2016) and Webcaster X1 for Facebook Live will ship one week later, on December 2, 2016.

Kollective has released an updated version of its Konnector solution that transcodes and distributes content from video conferencing solutions. With the update, Kollective Konnector now works in conjunction with video conferencing solutions from Cisco, Polycom and Zoom. The update expands on the first iteration of Konnector, released in January 2016, that launched with support for both Vidyo and Blue Jeans Network.

Just as we were going to press last month, Nureva announced the Nureva Span MC306i visual collaboration system, a full HD mobile cart. The MC306i is purpose-built for Span software, which supports ideation, design, planning and other activities by groups that need to be immersed in visual information. The mobile Span system integrates a full HD 1080p solid-state, interactive projector and a customer-supplied PC to transform almost any wall into a 6' 2"- (1.88 m-) wide interactive workspace. Two or three carts can be linked seamlessly together using Span software to produce 12' 4" and 18' 6" (3.76 m and 5.64 m) interactive digital workspaces. The Nureva Span MC306i system is available now through Nureva’s network of value-added dealers and distributors globally, with an MSRP in the United States of $6,999.

For those who pay attention to these things, particularly a lot of Mac users, the Skype for Business Mac client was put into general availability (GA) status in late October.  Many Mac users working in SfB-centric enterprises breathed a big sigh of relief.

Global UCaaS provider BroadSoft has released two new mobile-first UC-One apps that can significantly improve the productivity and user experience of workers on the move.  BroadSoft’s idea: combined with the BroadSoft Business portfolio of UC, team collaboration, and contact center applications, these apps should provide a complete mobile-first cloud PBX experience.  UC-One Connect allows workers to bring their office wherever they go, enabling them to chat, check presence and call using a business identity from their personal Apple or Android mobile devices.  UC-One Meet enables users to join and host conference calls with one-touch from their mobile phone, using their business identity. This is meant to help solve the problem of almost 37% of meetings (per BroadSoft, we haven’t checked into this) starting late.  BroadSoft also separately announced that it has acquired VoIP Logic, a wholesale provider of BroadWorks-based cloud communications services to internet and other service providers in the U.S.  Hmm … anyone smell any channel conflict in the room?

Wake up!  Vonage is quietly continuing its creep into the business markets.  For the third quarter of 2016, Vonage reported revenues of $248 million, up from $223 million in the 2015 comparable quarter. Worth noting: Vonage Business revenue, which includes $24 million of acquisition Nexmo revenue, was $106 million, an 86% year-over-year increase on a GAAP basis.  End of quarter seats at Vonage Business were 616,000, up from 514,000 seats in the year ago quarter, a 20% increase.

Polycom RealPresence
Medialign 55 Express

Another wake-up call.   Per SME Channels, Polycom has introduced an India-developed product, RealPresence Medialign 55 Express, an integrated video solution.  Designed at the company’s R&D facility in India and with planned availability only in that country, this solution provides organizations with the option to implement video collaboration in smaller conference rooms and meeting areas. The solution includes the Polycom RealPresence Group 500 series.  Features: Polycom SmartPairing that lets users instantly share and annotate content via their devices, the web and cloud storage; Polycom VisualBoard technology for virtual whiteboarding, and NoiseBlock and Acoustic Fence to remove distracting extraneous sounds.

Brief Briefs

QSC, LLC, has announced it is now a Global Presence Alliance (GPA) Accredited Vendor. The GPA was formed to help customers have one global source for all audio, video and UC solutions. 

From CRN: Telecommunications equipment provider Addcom Contact Solutions has named Ingram Micro as its master distributor in Australia. Sydney-based Addcom manufactures headsets, amplifiers, business phones and conference phones, and distributes Konftel and Yealink product.  The ever-on-the-move Ingram Micro also inked a primarily U.S-based deal with Phoenix Audio Technologies to distribute its Spider family of audio products and its Condor Beamforming Microphone Array.

3CX, developer of a software based Unified Communications System, has announced that the company is expanding its U.S. operations with the opening of a new office in Tampa, Florida.