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Wainhouse Research 2015 Survey of Video Conferencing Users

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on Unified Communications & Collaboration


Wainhouse Research 2015 Survey of Video Conferencing Users

By: -
6 Oct 2015

The results of our annual survey are complete and available in our video conferencing and AV subscription.  One of the two reports highlights some of the differences we found between companies with over 10,000 employees (~62 respondents) vs. those working for smaller enterprises (~100 respondents).  

  • Over 50% of respondents from large companies (over 10,000 employees) report deploying more conference rooms over the past 24 months compared to over 27% from smaller companies (less than 10,000 employees).  Similar statistics apply to plans to deploy conference rooms over the next 24 months.  These results are consistent across small, medium, and large conference rooms.  

  • Dedicated video conferencing devices remain the preferred solution for conference room video in all sizes of rooms by companies of all sizes.  BYOD (bring your own device) as a strategy appears to have made a significant impact in small rooms, particularly for small and medium size enterprises.  A total of 32% of respondents from Under 10K companies and 18% from Over 10K companies reported using a BYOD strategy in small conference rooms.
  • Hosted video conferencing services (VCaaS) have a long way to go before gaining mainstream status.  Only 4% of the companies with over 10K employees cite VCaaS as their primary video infrastructure solution vs. 12% for smaller enterprises – both very small penetration rates.  Using their UC platform to host multipoint calls is cited twice as often as VCaaS across both large and small enterprises.
  • Self-support remains the primary strategy for most of the respondents.  Managed video services, however, is cited as the primary support for room video conferencing systems by 22% of the respondents from enterprises with more than 10K employees.  This compares to 10% for those with less than 1,000 employees and 4% for those with 1,000-10,000 employees.